Ready to Travel? We’ve Got Your Comfort and Safety Covered.
Because you deserve to feel calm, comfy, and confident - no matter where your next adventure takes you.
Frequently Asked Questions
What makes your travel products different from others?
Our store focuses on practical, lightweight, and space-saving travel essentials designed to make every trip easier and more enjoyable. We carefully select each item based on real traveller needs.
Are your products suitable for all types of travellers?
Yes! Whether you’re a frequent flyer, camper, backpacker, or weekend explorer, our products are designed for convenience, comfort, and efficiency on the go.
Where are you located?
Our head office is located in Sydney.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at co.safevoyage@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Safe Voyage, our mission is to make every journey pain-free and enjoyable. We provide innovative travel comfort solutions that support your back, enhance posture, and ensure lasting relief - so you can travel farther, feel better, & arrive refreshed.
Fast, Free & Secure Shipping Australia Wide
We believe comfort on the go shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your travel essentials are packed with care and delivered straight to your door - so you can travel comfortably, sooner.